1. How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery usually takes 7–15 business days depending on your location.
2. Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking number via email to monitor your delivery status.
3. What payment methods do you accept?
We accept major credit and debit cards, including Visa, MasterCard, American Express, as well as other secure payment methods available at checkout.
4. What is your return policy?
If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order. Items must be unused and in their original condition.
5. What should I do if I receive a damaged or defective item?
Please contact our support team within 48 hours of receiving your order. Include photos of the item, and we will assist you with a replacement or refund.
6. How can I contact AILMOR?
You can reach us through our Contact Us page or by emailing our customer support team. We aim to respond within 24–48 business hours.